My erstwhile employer has recently implemented an alert system from employees after a nearby police incident a few months ago highlights problems with the old system. This is all well and good. However, I do believe there are a few bugs to be worked on.
The first time was when there was a power-failure in a building…. that was resolved in 20 minutes. We received alerts via email to home and work, and calls to cell and work, about both the failure and the all clear.
The second time was during a lock down drill — the drill where there is supposedly an “active shooter”, and you are to remain quiet in your office. So, of course, everyone’s cell phone goes off during the drill with an alert notification about the drill… and then the office phones ring with the same notification.
Today we got another alert about a fire alarm activation in a building in our campus that I’m not in. It came via email to work and home (OK), and by phone to cell, work, … and my home number, for some bizarre reason (if I’m home, I’m already not in the building). This, I guess, is all well and good. But a few minutes later came the all-clear, with the following:
“The current emergency at Building XX has concluded and an all clear has been issued by the [Locality] Fire Department, alarm activation due to burnt toast. You may resume normal business activities. “
Somehow, I think they need to tweak and fine-tune the system and its use a bit more.