Well, I would have posted something yesterday, but Earthlink saw fit to have some system problem, and the DSL dropped at around 3:30pm. We had our tax appt. at 4:30pm (getting back around 6:00pm), and the DSL didn\u2019t come back until some time between 1am and 5am, when I got up and rebooted the modem and found a restored DSL.<\/p>\n
So, whatever I was going to write about is set by the wayside to comment on Earthlink\u2019s customer service. I called them around 8:15pm last night. After going through their menus (I hate hate hate the \u201csay it\u201d type of phone menus), instead of an agent, I got a recording that said (essentially), \u201cCall volumes are extremely high due to a system outage. It should be fixed in an hour. We are disconnecting your call. (click)\u201d.<\/p>\n
I\u2019m sorry folks, but that\u2019s not the way to run customer service.<\/p>\n","protected":false},"excerpt":{"rendered":"
Well, I would have posted something yesterday, but Earthlink saw fit to have some system problem, and the DSL dropped at around 3:30pm. We had our tax appt. at 4:30pm (getting back around 6:00pm), and the DSL didn\u2019t come back until some time between 1am and 5am, when I got up and rebooted the modem Read More …<\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[90],"class_list":["post-3308","post","type-post","status-publish","format-standard","hentry","category-lj-xfer","tag-earthlink"],"_links":{"self":[{"href":"https:\/\/cahighways.org\/wordpress\/index.php?rest_route=\/wp\/v2\/posts\/3308","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cahighways.org\/wordpress\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/cahighways.org\/wordpress\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/cahighways.org\/wordpress\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/cahighways.org\/wordpress\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=3308"}],"version-history":[{"count":0,"href":"https:\/\/cahighways.org\/wordpress\/index.php?rest_route=\/wp\/v2\/posts\/3308\/revisions"}],"wp:attachment":[{"href":"https:\/\/cahighways.org\/wordpress\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=3308"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/cahighways.org\/wordpress\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=3308"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/cahighways.org\/wordpress\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=3308"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}