Observations Along the Road

Roadkill Along the Information Superhighway

The Digital Disenfranchised

Written By: cahwyguy - Thu Apr 25, 2013 @ 12:32 pm PDT

userpic=verizonA number of articles I’ve read in the last week have highlighted an increasing digital divide in our society. This subject and these articles have been running around my head all week, so while I eat lunch I’d like to share them with you and get your thoughts.

What triggered the subject was Harry Shearer’s Le Show. Its host station, KCRW 89.9 FM in Santa Monica, abruptly yanked the show off the airwaves and moved it to be Internet-only. KCRW believes that growth is going to be on the Internet side, and those that listen to the show will find it there. Now a number of broadcasters have done this in the past — think Adam Corolla or Tom Leykis –but arguably the audiences for those shows is very different than the NPR/Public Radio audience. I think Shearer captured my concern very well:

People are sawing the legs out from under the idea of radio as we speak. Television, when it came to prominence, was supposed to kill radio outright, and it didn’t. The question is: Will online audio kill radio broadcasting? I listen to about 80 percent of my audio content online, and I look at a lot of my video content online, so I’m not a Luddite in any sense of the word. But that doesn’t mean I don’t believe in radio broadcasting.

A lot of people driving in their cars don’t have the facility or haven’t mastered yet getting online audio into their car’s audio system. A lot of poorer people don’t have the wherewithal for broadband everywhere that they might want to hear something, and older people don’t want to mess with that stuff. Radio better be around, because in any kind of emergency, my experience has been the first thing that goes down is the electric grid, and the second thing that goes down is the telephone grid. And if you don’t have a portable battery-powered radio, you are seriously out of luck. People who are trying to dismantle this system are way in front of themselves, and may not be doing the public a service.

I, too, have seen a growing number of articles predicting the demise of terrestrial radio. NetFlix is predicting the death of the TV channel. The problem is that the movement to Internet  based approaches for TV and Radio are not available to all — due to either the financial or intellectual cost of the new technology. Do we have the right to disenfranchise these people?

But the problem is not just radio. Look at music in general. iTunes is turning 10, and there are numerous articles on the changes iTunes has brought. One article notes the following:

The iTunes store dominated by downloads “is on its last gasp,” says Bob Lefsetz, a former music industry lawyer and blogger at the Lefsetz Letter. “YouTube is where most young people listen to music now.” (More than 1 billion people visit the site each month.)

“When iTunes turns 15 years old, we won’t be talking about downloads, because Apple won’t be selling them,” he says.

Here’s another quote from the same article:

Ten years ago, Apple’s most popular iPod was the largest-capacity model with 80 gigabytes of storage. Now the top seller is the 32 GB iPod Touch starting at $299. The entry-level iPhone comes with 16 GB of storage.

“If downloads were still important, we’d all need more storage,” Lefsetz says. “Apple knows which direction this is going.”

Yet again we are creating a community of digital disenfranchised.  Not everyone wants to stream media — they may not know how to do it; they may not be in a location that permits it; they may not have the signal to do it; they may not be able to afford the cost of doing it. Yet the assumption seems to be that it is something the public wants. What this is really doing is hurting the public: no longer can you own a personal copy of your music you can listen to at any time in any place. You become tethered to the (for profit) streaming service, who can dictate if you can listen to your music and where and when. Is this the right direction for society?

We all know technology is everywhere, and in increasing cases, it is not serving to help but to hurt. What used to be broadcast is now exclusively on the web, eliminating as a potential audience those lacking the financial or technological wherewithal to find it. Others are starting to embrace a return to old media.   We need to make sure that in our rush to embrace the latest and greatest technology, we don’t cut off those not quite as nimble.

Disclaimer: Even though I know how to listen to podcasts, I still like the radio sometimes. I like to physically own my music (in fact, I’m looking to buy some LP storage crates and a media center), even as I have over 31,000 songs on my iPod (160GB). Further, I do not have a smartphone. I feel cut-off everytime I see a QR scan-this discount code.

Music: Destry Rides Again (1959 Original Broadway Cast): “Overture” [recorded from LP to MP3 using Roxio Easy Media Creator, loaded into iTunes, currently playing on my iPod]

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Interesting Uses of Technology

Written By: cahwyguy - Wed Mar 13, 2013 @ 11:43 am PDT

userpic=cyborgAs indicated in my previous post, staring at the collected links while eating my lunch identified two distinct themes. One was entertainment. The other (which is the subject of this post)  has to do with some interesting uses of technology:

  • Rack Em Stack Em. Parking your car can be a pain. If you are in a structure, you need to hunt for a space or pay an outrageous fee to a valet. Further, there is lots of wasted space in a parking structure to handle all those ramps. What if you could do away with that? Enter AutoParkit executive Christopher Alan. He has a plan for a fully automated valet parking structure: You pull into a garage. There, a television screen shows you pulling in and directs you into a loading bay. Once you are in the proper position it instructs you to shut off and exit your car. You then walk over to a HID (Human Interface Device) card reader where you “check in” electronically and answer questions like “did you leave a pet in the car?” or “did you close your doors?” Then you’re done. The system will go ahead and scan the loading bay to make sure you did not leave anyone in the car or leave any doors open. It will also turn you car 180 degrees so that when you retrieve your car you never have to reverse. The loading bar will park your car in a stall that no one has access to. When you are ready to leave, there is a little HID reader outside your complex or on your iPhone, so while you are waiting for the elevator it is retrieving your car. By the time you get down from the elevator your car is either there or almost there with no more than a 10 second wait. Cool.
  • Automated Tech Support. When you hear about automated tech support, you think endless phone menus that drive you crazy. Facebook has taken automated tech support for their employees in a different direction. Facebook has implemented a series of custom-made vending machines that dispense computer accessories instead of snacks and sodas. If a Facebook engineer spills coffee on their keyboard (a common mishap) they head to a nearby vending machine instead of hitting up their IT guy or just grabbing a replacement from a nearby cabinet. They swipe their badge, key in their selection and voila—a brand new keyboard drops down for them to take. This new system reduced the cost of managing replacement accessories by about 35%. While products found in the vending machines are free, items are clearly marked with price tags so employees can see the retail value of each accessory they take. The new vending machines also require all employees to swipe their badge before making a selection. That means each and every power cord, keyboard and screen wipe they take can be traced back to their name, ensuring that the system won’t be abused (at least not as much as the previous cabinet system was).
  • Starting Your Car. According to AAA, the car key will soon disappear… as will the electronic car fob… to be replaced by the smartphone. The auto club said Chevrolet and Nissan already have special mobile apps that can be used to monitor and control car functions. They anticipate more manufacturers will be moving to this model. I see many problems with this, but they potentially could be overcome. Of course, the biggest issue is — how do you handle valet parking?

One last tangentially related technological problem… Death. The question here is not how one uses technology to prevent death, but what do you do with social media accounts after someone dies. In Nevada, there’s a debate going on regarding the very subject. Legislators in Carson City have introduced a bill to give next of kin access to the deceased social media accounts, allowing the accounts to be shut down or remain functioning based on what the family wants. This way, people needn’t be reminded of dead friend’s birthdays, have them suggested for friending, or other equally creepy things. It also allows access to photo albums — increasingly important in this digital photo age.

Music: Sammy Davis Jr. Greatest Hits Volume 2 (Sammy Davis Jr.): “Please Don’t Talk About Me When I’m Gone”

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Impacts of Technology: Movies, Radio, Lectures, and Powerstrips

Written By: cahwyguy - Fri Feb 15, 2013 @ 11:22 am PDT

userpic=frebergEarlier this week, I wrote about the negative impacts of the Internet on society. Today’s news chum deals with a similar subject: the impacts of the Internet and technologies on industry and academia:

 

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Drawbacks of Digital Downloads

Written By: cahwyguy - Sat Sep 24, 2011 @ 7:13 am PDT

One of the drawbacks of digital downloads is that it is harder to repair a song when there is an error in the MP3. I just purchased a few albums from Amazon last night, and one song has what sounds like a skip 1:45 into the song. If I had recorded it from CD or LP, I could just rerip/rerecord the album. With a digital download, I have to contact Amazon, get a refund, and then either take my chance replacing the song from a competing service (such as CDBaby or iTunes), or order the physical CD (which means I end up spending more money).

As an aside, the iPod is up to 25191 songs.

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Online Statements

Written By: cahwyguy - Wed Jul 07, 2010 @ 11:47 am PDT

Today I received another exhortation from a financial institution with which I am associated to switch to online statements. They make the following claims regarding their online statements:


“With Financial Instituion Online Statements, you don’t have to worry about missing a payment — we’ll send you an email letting you know your statement is ready. Paperless statements are:

Easier — keep your statements organized at your fingertips with 24/7 access

Greener — save paper by printing only what you need

More secure — reduce your risk of mail fraud

Online Statements make it easy to manage your account. Switch to free online-only statements today.”


I’ve always been hesitant to go to online-only statements. Perhaps it is because I still send paper checks, and I match the statement to the check. I do this because I find it easier: I print out all my checks from Quicken, and take a small amount of time to pay them, filing the paper receipts as a record. Online bill paying, I think, is simply easier for the bank. Unless they have a specialized interface for Quicken, you need to coordinate with each providers website, as well as your bank website… plus they typically charge you a fee for online bill paying. So I’ll stick with paper checks, thank you very much.

But online statements… I can’t see them emailing you the statement itself, for there’s too much of a security risk there, unless they send you encrypted PDF (or you have coordinated signed encrypted email – ha!). So they will just send you a note indicating the statement is ready, so you need to take time to go to their website, print it (to get the portion to mail in). The “free” aspect is thus a red herring–it is perhaps no charge, but it certainly isn’t free. It just transfers the time cost and the paper cost to your end. As for keeping the statements organized–I’ve never found financial institution websites so well laid out that they are easier to use than a good paper filing system, especially for things multiple years old. Are they giving enhanced search capabilities? Can I go to their web site and ask (via a query): I want to see all my charges to a florest made three years ago that were around $40? As for the risk of mail fraud, I’m not sure whether this is FUD. True, mail does go missing (I’ve had some theatre mail appear to be undelivered), but it is more likely the fault of the mail carrier than intentional fraud. But I’ve also had email go missing silently.

So what is the real advantage here? What am I missing? I know there are folks out there that love electronic statements and bill paying? Why?

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Use It Just Like Cash

Written By: cahwyguy - Tue Sep 08, 2009 @ 5:55 pm PDT

Today, I travelled out to Baltimore for another week of workshops. Along the way, I saw how cash is no longer the legal tender it once was. The day started with a Flyaway bus to LAX. The Flyaway used to be a nice cheap roundtrip, but it has gone up to $14! Youch! Further, they no longer accept cash or use tickets — your charge slip is your receipt. Although this isn’t a problem for me, I could see it being a problem for those without credit/debit cards (such as young adults). I saw something similar on the airplane: United now only accepts credit cards for on-board food and alcoholic beverage purchases (and their prices have gone up: $6-7 for the boxes, $9 for the meals). Again, not a problem for me, but it could be a problem for some.

But what gets me most of all is the non-acceptance of cash. The ability to do things anonymously in our society is rapidly disappearing. Cash is going away, being replaced by a plastic society (which makes more and more money for the credit card companies, who get a small slice of every transaction).

Do others find this disturbing?

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Now That’s Marketing!

Written By: cahwyguy - Mon Jun 16, 2008 @ 6:13 pm PDT

I’ve gotta have this cable. Just read the reviews.

Tip o’the hat to terpsichoros for letting me know about this steal!

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Media Mail

Written By: cahwyguy - Sat Mar 31, 2007 @ 7:08 pm PDT

I occasionally sell old books via the Amazon Marketplace. Shipping is normally media mail (although I do use first class for single CDs). Media mail has always been a pain, because you need to take it to the counter.

I just learned you can print and pay for media mail postage at Paypal using their “PayPal MultiOrder Shipping” (note that their application doesn’t recognize SeaMonkey as being Mozilla, but you can still get it to work, and requires enabling popups). Should make life a lot easier.

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